Shipping & Handling
Shipping times and rates are subject to change and will be determined at the time of the order. Guysten cannot be held responsible for late/failed deliveries for reasons outside of our control, to include, but not limited to, inclement weather conditions.
Shipping times and rates are subject to change and will be determined at the time of the order. Guysten cannot be held responsible for late/failed deliveries for reasons outside of our control, to include, but not limited to, inclement weather conditions.
- The shipping & handling cost for your order is based on the total items in your cart.
- When offered, free shipping discounts are applied to orders in the lower 48 states BEFORE taxes and AFTER discounts are taken.
- Standard ground delivery to the lower 48 states will be within 7 to 10 business days once the package has shipped. Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
- You may also choose to upgrade the shipping method for faster delivery. If you choose to upgrade the shipping method, Next Business Day orders must be received by 11:59 a.m. CST and 2nd Business Day orders must be received by 11:59 a.m. CST or your order will not be processed until the following business day.
- Note, no Saturday or Sunday deliveries.
- Depending upon the items purchased and the shipping destination, different shipping methods will be available. We use a variety of shipping carriers (UPS, FedEx, USPS). If your address is not deliverable by a particular carrier, please email our customer service department to place your order [email protected]. Shipping charges for orders returned as undelivered, and/or orders that have been refused will be charged to the customer.
- GUYSTEN orders are all shipped without a signature required. If you want signature required you must call our customer service department to place your order and a $3.80 signature fee will apply.
- If one or more of the products ordered contains ingredients that are considered hazardous materials (e.g., alcohol-based fragrances), then shipping restrictions apply. Hazardous materials must be shipped via ground. For any questions, please contact customer service at [email protected].
Shipping and Handling Fees for Outside of North America
Shipping times and rates are subject to change and will be determined at the time of the order. Customers are liable for any customs and/or VAT fees imposed by the shipping company. Guysten cannot be held responsible for late/failed deliveries for reasons outside of our control, to include, but not limited to, inclement weather conditions.
Shipping to Canada:
Alaska & Hawaii
Puerto Rico & U.S. Territories
P.O. Boxes
APO/FPO Shipping
Holiday Shipping
Shipping times and rates are subject to change and will be determined at the time of the order. Customers are liable for any customs and/or VAT fees imposed by the shipping company. Guysten cannot be held responsible for late/failed deliveries for reasons outside of our control, to include, but not limited to, inclement weather conditions.
Shipping to Canada:
- Canada Standard Shipping Rates. Email us for other available methods of shipping.
- Standard delivery for Canada 7 - 20 business days - after your order is processed. However, due to the international nature of the order, delays are common.
- No expedited or overnight delivery is available.
- Certain products are not available for shipment to some Canadian addresses.
- Canada Post will not be an option for all addresses but may be required for some destinations.
- Canadian orders may be subject to import duties and taxes, which are collected after the shipment reaches its destination and vary by province/territory. Canadian customers may use the following link to estimate the duty and taxes: http://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html
Alaska & Hawaii
- Standard delivery will be within 7 to 14 business days after your order is processed. USPS Only.
- Certain products are not available for shipment to these areas.
Puerto Rico & U.S. Territories
- Standard delivery will be within 21 to 30 business days after your order is processed. USPS Only.
- Certain products are not available for shipment to these areas.
P.O. Boxes
- Unfortunately, we are unable to ship to P.O. Boxes.
- P.O. Box orders will not be processed.
APO/FPO Shipping
- Unfortunately, we are unable to ship to APO/FPO.
- APO/FPO orders will not be processed.
Holiday Shipping
- We do not ship on Saturdays, Sundays, or U.S. Federal Holidays.